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1. Check the URL in your browser
Onsego30 videos can only play on our secure domain.
Make sure you’re logged in at: app.onsego.com. Onsego30 is part of the Onsego GED Prep System.
If not, log out and go to https://app.onsego.com to log in again.
2. Clear your browser cache (Google Chrome)
Click the three dots in the top-right corner
Go to Settings > Privacy and security > Clear browsing data
Select “All time” as the time range
Check “Cookies and other site data” and “Cached images and files”
Click Clear data
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4. Enable all cookies (Chrome)
Go to Settings > Privacy and security > Cookies and other site data
Choose Allow all cookies
5. Disable browser extensions
Privacy or ad-blocking extensions (like uBlock, DuckDuckGo, or Ghostery) may block videos. Try disabling them temporarily.
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