Payments
What does “Pay in 4 parts with Klarna” mean?
Last Updated: February 19, 2026“Pay in 4 parts with Klarna” means you can split your payment into four installments using Klarna, a third-party payment provider. Klarna sets the payment schedule, approval, and terms. Onsego cannot change or manage Klarna payment plans. Klarna is a separate company. Onsego30 provides the course, Klarna provides the payment plan. Klarna decides which payment...
How to pay with Klarna
Last Updated: February 19, 2026To pay with Klarna in four installments, select Klarna at checkout. You’ll pay the first installment at checkout, and the remaining payments will be charged every two weeks. Klarna manages these payments, so you’ll need to verify your email, phone number, and debit/credit card with them. Prepaid cards are not accepted. See Klarna’s payment terms....
How to pay with PayPal without having an account?
Last Updated: February 19, 2026You can pay with PayPal even if you don’t have a Paypal account. Here is how to do it. On the Onsego30 checkout page, choose Paypal and click the “Pay to get started” button. You will be redirected to the PayPal website, and you will be presented with two options: 1. Log in to your...
How do I pay for Onsego30 in 4 installments?
Last Updated: February 19, 2026To pay in 4 installments, you need to choose the Klarna option on the checkout page. You’ll pay your first installment at checkout and subsequent installments on a biweekly basis. These payments are handled by Klarna, so you will need to verify your email, phone number, and debit/credit card with them. Klarna doesn’t accept prepaid...
Resolve a declined payment
Last Updated: February 19, 2026In order to address a payment that has been declined. If you are unable to determine why your payment was declined, or if you are unable to resolve the issue yourself, it is recommended that you contact the financial institution that issued your credit card or bank. You can do this by calling the support...
Why was my card declined?
Last Updated: February 19, 2026Sometimes, a credit/debit card is declined for reasons unknown to us. If this happens to you, please follow these suggestions: Check if you added all the needed information, including the CVV/CVC code. Check if the cardholder’s Street Address and Zip Code are correct. Check if the Expiration Month and Year are correct. Choose a different...
How long does a refund normally take?
Last Updated: February 19, 2026When you apply for a refund, we initiate it with Stripe if you paid with a debit card, credit card, or PayPal. They immediately send a request to your bank or card issuer. You see the refund as a credit approximately 2-10 business days later, depending on your bank. Refunds can only be sent back...
What to do if my credit card is declined
Last Updated: February 19, 2026Sometimes, a credit/debit card is declined for reasons unknown to us. If this happens to you, please follow these suggestions: Check if you added all the needed information, including the CVV/CVC code. Check if the cardholder’s Street Address and Zip Code are correct. Check if the Expiration Month and Year are correct. Choose a different...
Failed Payments
Last Updated: February 19, 2026When you pay for a purchase on our website and receive the message “Failed Payment,” it means our system is unable to charge your credit card. So, even if you tried to pay 2 or 3 times and got the “Failed Payment” message, your credit card was NOT charged. Unfortunately, we cannot influence the payment...
Paying with Prepaid Cards
Last Updated: February 19, 2026Onsego30 GED® Fast-Track Prep lets you use prepaid cards, and the easiest option is the Amazon Visa prepaid card. If you are experiencing issues, please read these tips: Some banks may require the registration of prepaid gift cards by name and billing address. There’s a $1 authorization at the time of order to make sure...