Clearing the cache and cookies in your browser is one of the most common and effective ways to fix browsing issues.
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Cache: Your browser saves files to help pages load faster.
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Problem: When Onsego30 or Onsego updates quizzes or lessons, old cached files may conflict with new ones, causing errors.
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Solution: Clearing your cache and cookies ensures you see the most up-to-date version of our site.
How to Clear Cache and Cookies
Desktop & Laptop (Windows and Mac)
If you use Internet Explorer, Edge, Google Chrome, or Firefox:
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Press Ctrl + Shift + Delete (Windows) or Command + Shift + Delete (Mac).
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A window will open where you can clear your browsing data.
Google Chrome on Mobile or iPad
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Open Google Chrome
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Tap the user icon
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Go to Settings → Privacy and Safety
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Select Clear App History and Clear Cookies